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Magazine Name : Quality Management Journal

Year : 2017 Volume number : 24 Issue: 03

The Moderating Effect Of Gender In Urgent Care Service Satisfaction (Article)
Subject: Bebavioral Intention , Gender , Partial Least Squares Regression
Author: Hong Qin      Kittipong Boonme      Victor Prybutok     
page:      20 - 30
Scale Measurements For Airline Service Quality To Secure Passenger Confidence In Air Travel (Article)
Subject: Passenger Confidence , Safety And Security , Freeze-Thaw Stability
Author: M. V. Deepa      K. Jayaraman     
page:      31 - 56
Applying Lean Six Sigma In The Wood Furniture Industry A Case Study In A Small Company (Article)
Subject: Continuous Improvement , Dmaic , Innovation
Author: J. E. Guerrero      S. Leavengood      H. Gutierrez-Pulido     
page:      6 - 19